STD/STI Virtual Healthcare Service | | Virtual Private Clinic in Quebec

Online Sexual Health Treatment and Testing Made Easy.

Skip the waiting room and connect with a doctor online to get tested and treated for sexually transmitted diseases. Get a confidential diagnosis, online prescription and quality care by phone or video from anywhere & on-the-go.

healthcare service

About Sexual Health

Sexually transmitted infections (STIs), or sexually transmitted diseases (STDs), are very common, and are passed from one person to another through intimate physical contact, or through sexual activity including vaginal, oral, and anal sex. Why face the embarrassing face to face visit with your doctor? Let our online doctor provide you STD treatment online with the privacy, ease, and comfort you need.

Get an STD prescription online, and get it delivered straight to your door with the best medication for your condition. Need an STD test? Our nurse team can perform lab tests from the privacy and comfort of your home, with fast results guaranteed.

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Book A Consultation

Sexual Health Consultation

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(tax included)

See a doctor by phone or video and get online STD treatment & testing with the privacy, ease and comfort you need. Prescription delivery and blood testing services available from the comfort of your home. Get tested and treated for chlamydia, gonorrhea, HIV, herpes, hepatitis, syphilis, and more!

STD / STI Consultation

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Experience confidential and comprehensive STD/STI consultations. Our team of licensed doctors specializes in sexual health, offering expert guidance, personalized treatment plans, and advanced diagnostic testing. We prioritize your privacy in a non-judgmental environment.

PreP Consultation

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Discover a trusted destination for PrEP consultations and treatment. Our team of licensed doctors offers confidential consultations to discuss PrEP as an effective preventive measure. Our experienced medical professionals will assess your suitability for PrEP, provide personalized recommendations, and create a tailored treatment plan.

Fertility Consultation

/ consult
(tax included)

Eden Telmed offers comprehensive fertility consultations and treatments led by experienced and licensed doctors who specialize in reproductive health. Whether you're exploring fertility options, seeking guidance, or in need of advanced treatments, our dedicated team is here to provide personalized care tailored to your unique needs.

Prescription Renewals

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Are you from out of town or did you forget or run out of your regular medication? Our online doctors will evaluate your needs and prescribe refills to avoid any interruption in your treatment. Free delivery available.

Blood & Lab Tests

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Our online doctors can prescribe blood tests or lab work for many health conditions, as necessary. Requisitions for ultrasounds, MRIs, and X-rays, are also available. Get a requisition today.

Are you looking for a different service? Please click here for an extensive list of all the healthcare services that we can offer.

We are here to help

Frequently Asked Questions

What is Eden Telemed?

With Eden Telemed, you can start talking to an online doctor or specialist to get a prescription online in minutes. All Eden Telehealth doctors are Canadian licensed physicians and members of the College of Physicians of Quebec. Our goal is to provide unlimited access to fast and convenient virtual care from the comfort of your home, for you and family.

How does Eden Telemed work?

Eden Telemed makes it easy for you to access an online doctor in minutes to get discreet, fast STD disgnosis, treatment, blood and urine test results, all from the comfort of your home.

What services does your online STD clinic offer?

Our online doctors can provide a diagnosis, treatment plan, prescriptions, blood & lab tests, and much more for you. 

We also offer access to many specialists online and in person. While you’d typically have to wait months to see one, there are no wait times or referrals needed to speak with a Canadian-licensed specialist with Eden Telemed.

How do I get a blood test?

After your consultation, if necessary, our online doctors can prescribe lab or blood tests to analyze your condition. Our nurse team can perform lab & blood tests in the comfort of your home. Private lab costs are covered 80% or more by most private insurances. Results are obtained quickly within 24 hours for the majority of tests. Our medical team will guide you through the process and let you know if you need to be fasting or not.

Is HIV curable?

No, there is no cure for HIV and no vaccine either. However, many people who live with HIV are able to maintain good health, reduce the impact on their immune system and prevent the virus from developing into AIDS by taking antiretroviral therapy.

What is HIV?

HIV (human immunodeficiency virus) is a virus that can weaken your immune system over time. There are two types of HIV: HIV-1 and HIV-2. Symptoms vary, and HIV-1 is much more common than HIV-2, which is rare. 

HIV has different stages:

-Acute HIV Infection is the earliest stage when the virus attacks your immune system and reduces the cd4 count. These cd4 cells are what your body uses to fight infections. The most common symptoms in the acute HIV infection stage are therefore the flu or a rash.

-Chronic HIV Infection is the second stage, where people live with HIV and take antiretroviral medication (ARTs). People in this stage usually carry low amounts of the virus and can live a normal healthy life. Without treatment, chronic HIV infection can lead to AIDS within 5-10 years.

-Acquired Immunodeficiency Syndrome (AIDS) is the last stage of HIV. At this stage, your immune system is too weak to fight infections, so people get sick quicker and it is more difficult to recover.


What are the symptoms of HIV?

The most common Symptoms of acute HIV infection include:


-Swollen lymph nodes



-Night sweats

-Joint pain


-Muscle pain

-Stomach pain

-Low appetite





What causes HIV?

HIV is contracted through the exchange of certain bodily fluids like blood, semen, vaginal fluid, and breastmilk. There is no risk of HIV transmission through saliva, or physical contact such as handshakes.

How is HIV treated?

HIV is treated with antiretroviral therapy (ART). Treatment for HIV should be started as soon as possible after diagnosis. Antiretroviral therapy helps reduce an HIV positive person’s viral load (the amount of the virus present in the body) to undetectable levels, preventing transmission of HIV to anyone else.

If left untreated, HIV can weaken the immune system, leading to acquired immunodeficiency syndrome (AIDS). AIDS makes it hard for the body to fight infections and reduces a person’s life expectancy to approximately 5-10 years after contracting HIV.

How quickly can HIV be detected by a blood test?

HIV lab tests measure the amount of HIV antibodies that your body produces. Until your body starts to produce antibodies, you might test negative for HIV, despite being HIV positive. This is known as the HIV window period and lasts usually between 6 weeks to 3 months. It is important to know that during this period, you are still very contagious despite testing negative for HIV.

How can HIV be prevented?

There are many ways to prevent HIV:

-Use condoms during sex, and make sure a new condom is used each time.

-Refrain from sex if you currently have an STI, which increases your chances of contracting other infections.

-Post-exposure prophylaxis (PEP), which may be taken before or after sex to help reduce the risk of HIV transmission.

-For pregnant women, getting tested for STDs is critical because it ensures you know your status. If you are pregnant and are HIV positive, it’s possible to prevent the transmission from mother to child.

-For IV drug users, using clean needles can prevent the transmission of HIV.

-If you’re HIV positive, informing your previous partners is an essential part of reducing the spread in your community.


How accurate are our tests?

Eden Telemed works with professional medical laboratories that are the most trusted nationwide in order to deliver you the most accurate results for all yout lab and blood tests.

Do I need to make an appointment?

Yes, after completing your consultation with our online doctor, you will receive a requisition, if necessary, to test for STDs. You can email the requisition to in order to obtain a quotation to get the tests done in the comfort of your home. 

Can I get more than one STD at the same time?

Yes, if you have one type of  STD, it can Increase your risk of contracting other STDs. That’s why it’s best to get tested for all STDs.

Can I get the same STD more than once?

Yes, receiving treatment for one STD does not prevent you  from getting it again.

Can you treat my partner as well?

Yes of course! We offer expedited partner treatment as well for sexually transmitted diseases upon your partner’s consent, such as for Chlamydia, Gonorrhea, or Trichomonas.

How do I get a prescription?

After your consultation, if necessary, our online doctors can prescribe you medication for several common health conditions (see treatable health conditions above). Prescriptions from Eden Telemed are legitimate. You can get your prescriptions delivered to your door for free within 24 hours.

How do I book my appointment?

Yes, following your consultation with our online doctors, you will receive a request for STD testing, if needed. You can email the request to or upload your request by clicking here.

What is an STD?

An STD, sexually transmitted disease, is an infection that is mainly transmitted through sexual fluids during vaginal, anal, or oral sex. Several STDs can be cured when they are properly diagnosed. You can get tested and treated for STDs right here at Eden Telemed.

How do I know if I have an STD?

In some cases, there are indicators like:

-Pain or burning while urinating

-The need to urinate more frequently

-Pain during ejaculation

However, sometimes STDs are asymptomatic, so the only way to really know if you have an STD is to get tested. 

Order your STD test online at Eden Telemed today. Our online doctor can diagnose you during your consultation, and provide treatment, if necessary.

What are the symptoms of erectile dysfunction?

The most common symptoms of erectile dysfunction include:

-Reduced desire to have sex

-Inability to maintain an erection

-Inability to get an erection

To get an accurate diagnosis for erectile dysfunction, consult with one of our online doctors.

What are the most common STD symptoms?

The most common STD symptoms are 

-Cloudy or unusual discharge

-Genital itching or irritation

-Pain when urinating

-Pain when having sex

-Bumps, sores, redness and swelling around the genital area 

But, every person can have different symptoms and some show no symptoms at all. 

If you are experiencing any of the above symptoms or if you are unsure if you have an STD and would like to get tested,  you should book an online consultation with one of our online doctors for STD testing.

What are the different types of STDs?

There are many different kinds of sexually transmitted diseases, and many stages of each infection. At Eden Telemed, we test for HIV/Aids, Chlamydia, Gonorrhea, Syphilis, Hepatitis A, B, and C, Herpes and much more. If you think you may have an STD, book a consultation today to get educated about your sexual health.

Why is STI testing so important?

Getting regular STD testing is very important because a lot of STDs do not show symptoms, so you may be infected and not know it.  Getting checked and treated for STDs also helps prevent them from being transmitted to others. Lastly, the earlier you catch an STD, the less likely it will be harmful. So, the sooner you get tested and treated for STDs the better.

Are certain people more at risk of getting an STD diagnosis?

Absolutely. The risk of developing an STD is higher in the following circumstances : 

-People who have sex with many different partners

-The person you are having sex with is also having sex with other partners

-When you have sex without using a condom

-People who share needles

According to research, almost 50% of STDs occur in people under 25

Is an STI serious?

Yes, STDs can be serious if left untreated. They can lead to arthritis, infertility, organ damage, heart disease, certain types of cancer and even death.

How long does it take to get results for my STD test?

Most results will be ready and sent to you within 24 hours.

Is the testing anonymous? Is Eden Telemed private / confidential?

All STD testing at Eden Telemed is private, discreet, and secure. While your name and birthday is required to take a lab test, we ensure that your results are private and secure, so only you can access them. Your privacy is guaranteed.

Can I get an STD if I’m a virgin?

There are certain STDs that can be transmitted through non-sexual contact as well such as oral and anal sex.

What is the difference between STD and STI?

An STI (sexually transmitted infection) is an infection whereas an STD was an infection that developed into a disease.

Can I talk to a doctor on Eden Telemed about my HIV?

Absolutely! We offer HIV risk and prevention appointments with online doctors on Eden Telemed. During the consultation, our doctors can assess your concerns around HIV risk and prevention and make individual treatment plans such as pre-exposure prophylaxis (PrEP). PrEP is a highly effective medication taken before sex to help reduce the risk of HIV transmission. If necessary, our online doctors may also prescribe Blood & lab tests before getting a prescription for PrEP.

our packages

Year-Round Healthcare Plans

Eden Telemed also offers exclusive membership plans for year-round virtual care. Eden Telemed members benefit from unlimited access to all of our specialties and discounts on at-home medical services, when and where you need it.

on demand

Treatable Health Conditions

Our Eden Telemed doctors can treat many conditions online without you ever having to leave home.

Note: The following conditions cannot be treated via a virtual consultation: Medical Emergencies, Chest pain, Difficulty breathing, Suicidal thoughts, Major injuries, and Gastrointestinal bleeding.

If you are experiencing any of the above symptoms, call 911 immediately or go to the nearest hospital.