Optometry Virtual Healthcare Service | EdenTelemed.ca | Virtual Private Clinic in Quebec

Consult with a Family Doctor in Minutes, by Phone or Video.

Book same-day appointments with licensed general practitioners or family doctors online. Get quality care and medical treatment from anywhere & on-the-go.

healthcare service


General/Family medicine is a medical specialty that provides comprehensive and continuing healthcare for individuals and families across all ages, managing common and long-term conditions in children and adults of all ages, genders, diseases and parts of the body.

Our general/family doctors can diagnose, treat or prescribe medications and lab tests for several common medical conditions without having to leave your home or office. A prescription is needed? Your medication can be delivered right to your door, for free. If you need lab work done, our nurse team can perform all lab and blood tests in the comfort of your home. Your health and well-being are our top priorities and we can help you get the easiest, fastest and best healthcare you need.

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Treatable Health Conditions

Our Eden Telemed doctors can treat many conditions online without you ever having to leave home.

Note: The following conditions cannot be treated via a virtual consultation at this time: medical emergencies, chest pain, difficulty breathing, suicidal thoughts, major injuries, and gastrointestinal bleeding.

If you are experiencing any of the above symptoms, call 911 immediately or go to the nearest hospital.

We are here to help

Frequently Asked Questions

What is Eden Telemed?

With Eden Telemed, you can start talking to a family doctor or specialist to get a prescription online in minutes. All Eden Telehealth doctors are Canadian licensed physicians and members of the College of Physicians of Quebec. Our goal is to provide unlimited access to fast and convenient virtual care from the comfort of your home or office.

How does it work?

You simply need to tap a button to request a consultation, and we’ll connect you with a doctor. All of our consultations are private and confidential, and take place over secure chat, phone, or video.

What services do your doctors offer?

Our online general or family doctors can provide a diagnosis, treatment plan, prescriptions, doctor notes, blood & lab tests and much more.

We also offer access to many specialists online and in-person, from dermatologists to mental health specialists and much more. While you’d typically have to wait months to see one, there’s no wait times or referral needed to speak with a Canadian-licensed specialist with Eden Telemed.

How do I get a prescription?

After your consultation, if necessary, our online doctors can prescribe you medication for several common health conditions. (see treatable health conditions above) Prescriptions from Eden Telemed are legitimate. You can get your prescriptions delivered to your door for free via our affiliated pharmacy within 24-48 hours.

How do I get a blood test?

After your consultation, if necessary, our online doctors can prescribe you lab or blood tests to analyze your condition. Our nurse team can perform lab & blood tests in the comfort of your home or office. Private lab costs are covered 80% or more by most private insurances. Results are obtained quickly within 24 hours for the majority of tests. Our medical team will guide you through the process and let you know if you need to be fasting or not.

How do I book my appointment?

You will need to select the type of consultation or service. Speak with a doctor for a general consultation, follow-up, prescription renewal, doctor note, blood or lab test or specialist referral. Next, choose a date and time that works best for you and fill out our pre-consultation questionnaire to ensure our doctors have access to all the information they need to properly assess and treat you. Lastly, pay online to confirm your appointment.

Based on the service you selected, the doctor will contact you by phone or video. For video consultations, you will receive a zoom link by email, which you will need to click on in order to join your doctor at the time of your appointment.


Book a Consultation

General Consultation

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Instantly connect with a private doctor for medical care. Our online doctors can diagnose and prescribe medications or lab tests for several common medical conditions. Prescription delivery available.

Blood & Lab Tests

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Our doctors can prescribe blood or lab tests for many health conditions, as necessary. Diagnostic imaging requisitions, such as ultrasounds, MRIs and X-rays, are also available.

Prescription Refills

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Are you from out of town or did you forget or run out of your regular medication? Our online doctors will evaluate your needs and prescribe refills to avoid any interruption in your treatment. Free delivery available.

Follow Up Visit

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For recurring clients who have already used the general consultation service. Our doctors have access to patients medical history for a more efficient service.

Doctor Notes

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Doctors can provide sick notes for school, work, or camps for short absences, as well as medical notes for therapist treatments (ex: chiropractors or massage therapy). Doctor notes are sent shortly after the consult.

Specialist Referral

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If you already did a general consultation and you were provided with a specialist referral, we can assist you in booking your appointment with a specialist in person.

Are you looking for a different service? Please click here for an extensive list of all the healthcare services that we can offer.