Common Health Condition: Acne | Virtual Private Clinic in Quebec

Consult a Doctor Online For Acne Treatment, By Phone or Video.

Skip the waiting room and instantly speak to a doctor about acne treatment and get an online diagnosis and prescription in minutes, from the comfort of your home or office. Free medication delivery to your door.

Our virtual doctors can offer Acne treatment.

At Eden Telemed, we offer effective and personalized treatment for patients struggling with acne. Through our innovative virtual healthcare services, patients can connect with doctors from the comfort of their homes, bringing the clinic directly to them. Our platform allows patients to schedule video consultations with experienced acne specialists who thoroughly assess their skin condition. Our online doctors can accurately diagnose acne-related concerns and create tailored treatment plans to address each patient’s unique needs. Whether it’s mild or severe acne, our platform ensures timely and efficient access to professional care, providing patients with the support and guidance they need to achieve clear, healthy skin. Say goodbye to waiting rooms and embrace a convenient and effective way to combat acne with Eden Telemed.


Book A Consultation

Acne Consultation


Follow-Up Acne Consultation


Dermatology Consultation

Get a quick in-person appointment to consult a Dermatologist for skin care in Montreal. Our Dermatologists can diagnose and prescribe medications or lab tests for several skin conditions such as acne, eczema, psoriasis, dermatitis, infections, skin cancer, and more. Free Prescription delivery available.


Follow-Up Dermatology Consultation

For patients who have already used the Dermatology Consultation service and were recommended to do a follow-up with the doctor.


Are you looking for a different service? Please click here for an extensive list of all the healthcare services that we can offer.

Frequently Asked Questions

What is Eden Telemed?

With Eden Telemed, you can start talking to a family doctor or specialist to get a prescription online in minutes. All Eden Telehealth doctors are Canadian licensed physicians and members of the College of Physicians of Quebec. Our goal is to provide unlimited access to fast and convenient virtual care from the comfort of your home or office.

What is acne?

Acne is a very common skin condition that affects most people throughout their lives.

What are the most common symptoms of acne?

The symptoms of acne tend to vary based on the severity and are different in each person. The most common symptoms of acne are:





-Pustules or ‘pimples’

-Cystic lesions

Does acne cause scars?

Yes, sometimes acne can cause scars if the tissue under your skin gets damaged. Scarring is a result of your body’s healing as it produces collagen to help repair the damage. Our online doctors can also help treat scars by prescribing medication that can make them less visible.

What are the main causes of acne?

Our skin naturally produces greasy secretions called sebum. As our skin ages, cells die and then they are replenished with new skin cells. When the old skin cells die, they fall off and combine with the sebum, getting trapped in your hair follicles (sebum plugs). This causes acne.

How do I prevent acne?

One of the most common thoughts is that people get acne because their skin is dirty. But, did you know that if you wash your face too often, this could make your acne worse?

Here are some suggestions on how to prevent acne :

-Wash your skin with gentle cleansers once or twice a day

-Avoid irritants

-Avoid pressure, rubbing, or squeezing our skin

-Shower after the gym or sports

-Avoid too much exposure to the sun, and apply sunscreen when going outside.

-Try over-the-counter medications such as benzoyl peroxide

Can I get a referral to a dermatologist for my acne?

Absolutely! If needed, our online doctor can refer you to a dermatologist to help treat your acne. We offer access to many specialists online and in-person, such as dermatologists. Simply book our specialist referral service and we will help you set up an appointment quickly in days instead of months!

What are some of the most commonly prescribed medications to treat acne ?

The most commonly prescription medications to treat acne include:

-Oral antibiotics such as Doxycycline, Minocycline

-Topical creams or gels such as Clindamycin, Benzaclin, Tactupump

-Salicylic acid or benzoyl peroxide

-Retinoids or vitamin A derivatives such as Stieva A, Accutane

-Hormonal agents or oral contraceptives such as Yaz  and Spironolactone for moderate to severe acne

 All of these acne medications are available online through Eden Telemed.

Can I get an online consultation for my acne on Eden Telemed?

Absolutely, you can speak directly to a licensed doctor online about your acne in minutes, from your phone, tablet, or computer. Get the diagnosis, acne treatment, or prescription you need from the comfort of your home or office.

How does an online consultation on acne work?

Booking a doctor’s visit on Eden Telemed to help treat your acne is very easy. You simply need to tap a button to request a consultation, and we’ll connect you with a doctor. All of our consultations are private and confidential, and take place over secure chat, phone, or video.

Am I covered by insurance for telemedicine or online consultations with private doctors ?

Yes. Most insurance companies reimburse part or all of telemedicine and private healthcare services depending on your insurance coverage. However, it is always best to check with your insurance.

Can I get a prescription for acne medication on Eden Telemed?

Of course! During your consultation, if necessary, our online doctors can prescribe you medication to treat acne. You can get your prescriptions sent to any pharmacy or have them delivered straight to your door for free!

How do I get a blood test?

During your consultation, if necessary, our online doctors can prescribe you lab or blood tests to analyze your condition. Our nurse team can perform lab & blood tests in the comfort of your home or office. Private lab costs are covered 80% or more by most private insurance. Results are obtained quickly within 24 hours for the majority of tests. Our medical team will guide you through the process and let you know if you need to be fasting or not.

our packages

Year-Round Healthcare Plans

Eden Telemed also offers exclusive membership plans for year-round virtual care. Eden Telemed members benefit from unlimited access to all of our specialties and discounts on at-home medical services, when and where you need it.